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April 11, 2008

Quality Control: Important Part of the PPC Process

Adding routine quality control tasks can you and your organization save time, money and embarrassment.  This mainly centers around destination URLs. A number of things can go wrong:

  • A page url changes, ppc person out of the loop
  • new url is rejected by search engine editorial process
  • improper tracking codes (if used)

Bulk changes are especially prone to errors. When dealing with large spreadsheets errors do not easily stand out. They can take a while to assemble and fatigue and rushing to meet deadlines play a role. The more tracking codes appended to a url the more points of failure there are. You can have an in-house code, an analytics code and a bidding tool code. Each can be botched in their own own way. The results of errors:

  • PPC click going to an error page
  • land on page that does not perform as well
  • not tracking conversions properly

You are wasting money by sending users to either error pages or less relevant landing pages. If you are not tracking results properly you could really be missing opportunities. Pause or reduce the bid of a keyword that is actually performing.

If these errors have lingered, face the music and put some quality control in place:

  • Audit destination urls monthly
  • Circle back, export campaigns audit destination urls after bulk updates
  • Audit tracking codes
  • Use analytics data to see error page referring urls

These quality control tasks are good to offload to interns or people you want to groom or train to transition into online marketing.

Businessman Slipping on Banana Peel
Image details: Businessman Slipping on Banana Peel served by picapp.com

March 31, 2008

Posts on Monetizing Traffic and Social Media Marketing Forthcoming

Have a minimum of three close friends taking steps to become web instapreneurs.  In addition to search marketing and ppc stuff, I'll be adding some posts on monetizing traffic and social media marketing so I don't need to repeat myself and we can start our conversations with a shared understanding.

March 14, 2008

Search Engine Strategies NY 08 Video - Funny!

Link to page

The Squeaky Wheel...

So an item on my fanatical search marketing rant and rave list came true. Not sure if I can post it yet though. Gotta check with my source first.

I've already my reps at GOOG finger wag me every other month or so after I posted a change I noticed with their keyword tool about a year ago. I honestly thought it was a feature release they were slow to announce. I had a feeling the feature had not been reported so I sent it to Danny Sullivan and Barry Schwartz of Search Engine Land and it made their daily round up. You see these articles all the time, Google tests this or that on a results page. But that I guess that is the results page which by its nature is public, whereas being logged into AdWords you are bound by terms and conditions.

Anyway, this squeaky wheel got some grease, out of dumb luck mostly like, but greased non the less. I'll update with more news as it comes in.


March 11, 2008

Yahoo Search Marketing - Real Improvements Coming?

Barry Schwartz reports a meeting with Yahoo Search Marketing tomorrow. I hope they announce major improvements to the usability of their disappointing 'Panama' platform.

My short wish list:

  1. Offline editor a la Google's AdWords Editor
  2. Usability improvements to 'Panama'. In short be more AdWords like. Panama has some neat features but still has some maturing to do.

I hate to be a Google wonk, but man, the interface is pretty darn intuitive! MAKE IT EASIER TO SPEND MONEY IN A SMART FASHION WITH YOU PLEASE. I've stated my wish list countless times, and will continue to do so until  those changes are made.

March 04, 2008

Xobni - Pimp Your Outlook

Xobni offers Microsoft Outlook users like yourself:

1) Lightning fast email search
2) Threaded conversations
3) Useful social networking features
4) Quick attachment discovery
4) Automatic phone number extraction

Xobni

February 28, 2008

Microsoft adCenter in a word...Sucks

Google has already eaten their lunch and Microsoft wants to buy Yahoo to keep them from eating their dinner too! It is a sad state of affairs when Microsoft has to buy Yahoo and the Panama platform would be an upgrade

The adCenter UI confusing and lacks some really big pieces of functionality. Functions, by the way, third party tools can provide via API but adCenter itself cannot provide to users in an intuitive way. Wow. The big one, in my mind, is the ability to export your account for manipulation in spreadsheet form. Then when the changes are made, you import the spreadsheet and the system makes your changes. You can't do that. adCenter has been around for what 3 years or more? THIS IS MICROSOFT WE ARE TALKING ABOUT. Don't they employ software developers?

Does Google have a patent on search advertising interfaces that do not suck? Why can't Microsoft just copy what Google does and wait for the lawsuit if there is one?

Every single chance I get I gripe about the lack of the import functionality and am even more passionate about a lack of an offline editor a la AdWords Editor. It boggles my mind they cannot integrate real tools for power users.


                        Adcenter_sucks

I am only one of many that feel this way.

February 13, 2008

Handling Multiple Accounts? Don't Silo Your Efforts

One of the most important take-aways I had from Search Engines Strategies - Chicago 2007 came from the Managing Multiple Accounts session. In spent a number of years focusing on the PPC efforts for one website. Now I handle the PPC for a number of websites. The head-smacking moment during the session for me was the phrase: Don't Silo Your Efforts. I had been looking at, for example, Google AdWords data for each of the sites/accounts individually then optimizing based off of that. Now I take advantage of the My Client Center reporting to combine all the accounts on to one report, then go to each of the accounts and make the changes. This helps when the sites have similar KPIs. Meaning they all similar Cost Per Conversions etc.

Silos

February 06, 2008

MIMA - Milwaukee Interactive Marketing Association February '08 Event

Connecting with Brand Champions Online

Thursday, February 21, 2008

Cocktails & Registration: 5:00 – 5:30
Appetizers & Presentation: 5:30 – 7:00

Eisner Museum
208 N. Water Street
Milwaukee WI

See you there!

January 08, 2008

SpyFu.com: Great Competitve Analysis Tool

When you need to answer: "What keywords are my competitors bidding on", visit SpyFu. Its a great way to gauge the keyword set your competitors are bidding on and how much their daily spend is. You can also do analysis by keyword as well. This tool has come in handy for me on a number of occasions. Was great when it was a free beta but well worth the cost if you need a better picture of the competitive landscape you are in.

December 13, 2007

Updated Google AdWords Keyword Tool

So far the one 'story' I broke was related to the Google AdWords tool. This one is publicized by them first so no finger wagging in my direction.

Now you can:

  • filter keyword results
  • choose which statistics columns you want to display
  • and select match types at the keyword level

Log in to your account and research away!!!

December 12, 2007

AdWords Editor 5 Released

AdWords Editor 5 is now available for download. You can now manage local business ads offline, which is groovy. Check the release notes for a complete list of features. As a note it took me a couple installs to get it to work. Initially it crashed upon launch until I completely removed it from my PC. There is a good Search Engine Watch discussion on this topic. So remember to archive your accounts and re-import them if you want to keep unposted changes or comments. After importing the archived account the comments will show up as the 'green' unposted changes.

November 29, 2007

Step Your Excel Game Up

My tip to fellow search marketers, step your Excel game up. It is not enough to know your vendors administrative interfaces (Google AdWords, Yahoo Search Marketing, MSN AdCenter), or keyword research tools. You need to fast, efficient and effective in working with the data those tools spit out at you. Maybe I'm late to the party and should have paid more attention in college but there are some super handy Excel tools that have been allowing to get down to business much faster:

  • Auto-Filter - great for isolating campaigns and ad groups, then sorting by metrics. The 'custom' feature is a life saver.
  • Conditional Formatting - If you have some pre-defined thresholds for metrics (cost per conversion, etc). Use this feature to quickly identify what is either going well or not.
  • Macros - I find this exceptionally usefull for removing special characters from typed keyword lists.
  • Sort by format (Excel 2007) - Once you have used conditional formatting you can use a sort by format to group cells together.

I just came across The Excel Magician: 70+ Excel Tips and Shortcuts to help you make Excel Magic which is a usefull set of links to brush up on or learn some time savers.

                         Ms_office_2007_beta_2_excel_3

September 27, 2007

Searching for a Milwaukee Handyman

I did a search on Google for 'Milwaukee handyman' and found the Handyman Connection in the first position in the Local Business listings. Not only that, they have added coupons at the Google Local Business Center.  This is nation wide company that franchises at the local level so it is hard to tell if the corporate office or the locals made this savvy move. The point is these are great tools to take advantage of and lets get more people on the bandwagon.

Google_milwaukee_handyman

September 26, 2007

Great Post by Rand Fishkin on Ranking Factors

Great article generating some discussion. Funny graphics, especially the 'link juice' one. Search Engine Land has a very interesting series called Search Illustrated with graphics depicting search engine marketing concepts.

My Personal Opinion - 90% of the Rankings Equation Lies in These 4 Factors - by Rand Fishkin on SEOmoz

September 20, 2007

Are You Here? - Great Articles on Local Search

Milwakee_google_map_2

Search Engine Land's Locals Only is a great resource from experts on how to take advantage of local search and data you may already have to get more foot traffic. One of the articles that I wish I had written is Local Search Is About Products Too, Not Just Restaurants And Plumbers by Greg Sterling. Good, good stuff.

Another source of articles is a search on del.icio.us with the tag 'localsearch'.

In my best emergency room doctor voice: "I want to see custom pins and pictures in the bubbles people!"

September 18, 2007

The Long Tail Of Search

Great write up of dos and don'ts of managing large pay per click search marketing portfolios.

read more | digg story

September 17, 2007

South Eastern Wisconsin Search Engine Marketing Association

After an inspiring article by Todd Mintz discussing Danny Sullivan's influence on forming a local SEM Organization in Portland, I propose a South Eastern Wisconsin Search Engine Marketing Association. I am aware of, and been a to a few of the Milwaukee Interactive Marketing Association events, I crave the common experiences of attendees of events like Search Engine Strategies and Search Marketing Expo.

So, first I hope some people do stumble across this site and also have an interest in participating in this organization. The benefits could be many and the drawbacks very few. By raising the profile of what search engines can do for businesses small and large, locals with proper experience or interested in getting into the field will really benefit.

If you tell people you are a:

  • search engine marketer
  • have ppc or seo responsibilities
  • work with Google AdWords, Yahoo Search Marketing or MSN AdCenter

...and you get a blank look, this is a way to get together with like minded folks and talk shop in a casual way. Another 'benefit' discussing this line of work with lay people is being accused of placing pop up ads on their computersl

If interested please leave a comment, or feel free to use the Contact page.

September 13, 2007

The Search Marketing Human Capital Problem

Kevin Ryan writes a great article today on The Search Marketing Human Capital Problem.  I have given a number of talks to small business groups, and college Internet Marketing classes on search engine marketing. Most of the time people's eyes glaze over but there is usually one or two people who seem to respond and ask questions. There is a lot of poaching because of the demand for talent and Sempo.org's Sempo Institute and Marketing Experiments are stepping up to fill formalized training needs.

If you find your self short on search engine talent feel free to contact me.

September 11, 2007

Yahoo Search Marketing & MSN AdCenter Improving Slightly

Yahoo's Panama platform recently added some much needed common sense interface updates. The one most needed in my opinion was the ability to *gasp* see all of your ads at once. Before the update one had to mouse over the ad or click into the editing area to view it. Now you can see all the ads at once and copy an ad so you do not have to start fresh.

MSN AdCenter has a new start page and more importantly you go directly to your keywords when drilling down into an ad group. MSN has been listening to the feedback and I hope this is the first of many changes.

To both companies: GIVE US AN OFFLINE EDITOR PLEASE. K Thnks.

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